Update a Previous Version of Standard or Enterprise
Feedback on: EventPro Planner Manual - Update a Previous Version of Standard or EnterpriseUpdate_a_Previous_Version_of_Standard_or_Enterprise_Chapter_1Chapter 1: Overview > Install EventPro Planner > Update a Previous Version of Standard or Enterprise /Dear EventPro Planner Documentation Department,
Update a Previous Version of Standard or Enterprise
In a multi-user environment, you only need to update the shared files on the server. Each time a user runs EventPro Planner from a workstation, the loader application performs a check against each required file on the server. Any new updates are automatically copied to the workstation prior to running EventPro Planner. Therefore, updates only need to be installed once to the shared folder on the server. All workstations will update themselves as required.
Remember that it is strongly recommended that server installation be performed from a Workstation with full access to the server, NOT the actual server computer itself.
1.
Log into the Support website using the login fields that appear on every page. You can also click on the Log In link under the Support area in the Main Menu, and log in from there.
2.
Once you are in the User Support area, click on the Downloads tab and click on the latest EventPro Planner Update link.
3.
Save the EPLUpdate.exe to your desktop and double-click to open it.
4.
Click Run. The Installation Wizard will begin. Click [Next] to continue.
5.
The next screen contains the license information. Please read the agreement and click I Accept if you accept the terms and conditions or I Do Not Accept if you cannot accept them. If you disagree with the license agreement, you cannot continue. Click [Next] to continue.
6.
The next screen provides some information about Standard versus Enterprise. Read this and click [Next] to continue.
7.
Choose EventPro Planner Standard Edition or EventPro Planner Enterprise Edition, as applicable. Ensure that you have a current backup of your data before proceeding and click [Next]. To learn about data backups, see Chapter 19: Utilities and Help, Data Backup.
8.
The next page, called What’s New, displays the history of version changes. Please take the time to print or read this page, as it contains important information. Click [Next] to continue.
9.
You must now verify the location of the EventPro Planner application and data files. These folders should be set to the correct locations, but if not, you can reset them here. Click [Next] to continue.
10.
NOTE: If you are running a multi-user installation, the application folder must be set to the location of the EventPro Planner application on the shared server.
11.
Once again, verify that the installation folders are correct and click [Next] to begin the installation.
12.
If you are updating an Enterprise version, the setup program will prompt for the SQL Server Options after all files have been copied to the server. You must provide the following information to allow the setup program to update the EventPro Planner databases on your MS-SQL Server:
a.
SQL Server: This is the name or IP of the MS-SQL server where the EventPro Planner databases reside.
b.
Admin Username: This must be an administrator account on the MS-SQL server.
c.
Password: This is the password of the administrator account.
d.
Once this data has been entered, click [OK] to continue.
e.
The setup program will perform a connection test to the MS-SQL server specified and ensure that the username and password are valid. It will also ensure that the username is a valid system administrator account. If this test fails, you will have to re-enter the information and try again. If the test succeeds, the setup program will proceed with the update of all required EventPro Planner databases.
13.
Once installation is complete, click [Finish].
Remember that only customers with a current Upgrade Protection Plan (UPP) can access updates and upgrades. There are many benefits available with the annual UPP. See Technical Support and Upgrade Protection Plan above for more information.
